A pharmacy that teaches is a pharmacy you can build on.
People's Custom Rx has been compounding in Memphis since 1969. Chris Gilbert, PharmD, and Deanna Gilbert bought the pharmacy in 2016 and kept everything that was working: same building, same neighborhood, and a team carrying 180 combined years of pharmacy experience.
This portal is the operational side of that partnership. The clinics we serve kept asking the same questions: how do other practices keep patients on therapy past the first month, how do they structure follow-up, what do their front desks actually say on the phone. So we wrote it down, sourced every claim from published research, and made it free for licensed prescribers.
What you'll find here
- Operational playbooks with published, cited adherence research
- Printable per-patient trackers your front desk runs line by line
- Word-for-word scripts for the touches that decide retention
What we ask in return
Nothing but the form. If a resource earns a place in your clinic's routine and you ever need a compounding partner that picks up the phone, knows your prescribers by name, and never markets to your patients, you know where Memphis is.
