The 60-Day Retention Engine

The texts, calls, and check-in cadence that keeps compounded-therapy patients on program past the second refill. Built for HRT, sexual health, NAD+, and dermatology lines.

• The published dropoff numbers for hormone, sexual health, NAD+, and dermatology lines
• The nine-touch, 60-day cadence with a named owner for every touch
• Word-for-word scripts: the Day 2 text, Day 7 call, Day 18 refill cue, Day 28 visit
• A 14-day rollout plan plus the five Friday numbers that keep it honest